ShowClix Reviews

The support person I just got off the phone with was really mean, not helpful at all, and didn't seem to know what they were talking about. I spent 15 minutes on that call and still didn't get an answer to my basic question.

This was hands down the worst experience I've had! You should stay away from this company if you can help it. I got tickets for my daughter's cheer competition. The website clearly says refunds will be approved if you ask before the event. When our group canceled and we didn't go, I asked for my money back just a few days before and sent in the right paperwork like they said I should. First they told me they don't give refunds. After I showed them the documents again that promised a refund, they said it would take 7 to 14 business days. Well 14 days went by and now they're saying they need another 14 days to look into whether the refund even gets approved. They literally advertised I'd get it back. This is the worst ticket company out there.

I'm 55 years old and these jerks want me to prove why I asked for a refund. I already paid for the insurance too. This is a scalping scam. I'm telling everyone to skip buying tickets from these people. I'll never give them my money again.

I'd give it zero stars if I could because that's what it deserves. The website barely functions, their chat support is completely unresponsive, and calling their number is pointless. For a canceled event they made me request a swap by a certain date and time which is already ridiculous, but even though I reached out four separate ways I haven't heard anything back. The whole thing looks designed just to take your money and ignore you. It's basically theft. Just don't use this service under any circumstances.

I got tickets through this platform for something called Fake Fest Florida supposedly happening on Halloween at a place called Ferg's Sports Bar in St. Petersburg. When I showed up, the venue said they had nothing booked under that name. The organizer's site went offline after that, and even though the ticketing company knew the event wasn't real, they refused to refund me. My credit card company ended up backing me and giving me my money back for services not provided, but the platform never tried to help or take responsibility for selling tickets to something that didn't exist. Be careful if you decide to buy from them.

These people are overpriced and totally know it. I got tickets to a show a few weeks ago and bought the refund protection since things happen. Two days before the show I found out I had to go to work, so I put in for a refund. They wanted to know the reason and I said work related. A few days later they asked me for proof like travel confirmations and hotel bookings. I sent them my airline receipt and hotel confirmation. Days later they said that wasn't enough and wanted a letter from my boss on company paper explaining why I couldn't go. Are you serious? First of all I didn't want to miss the show to go work, and second, I paid for the insurance. I wrote back saying if this was a scam and they never planned to refund me they should just say so instead of messing with me, and then they just quit answering. So I'd say skip buying tickets from this company, they're not good people. The artist's people ought to look at who they're working with these days, bad operation.

This place is a complete rip off. I spent literally 5 hours trying to get someone from their support team and honestly I don't think it exists.

Wish I could give zero stars. I won't order from this platform again. I stood in line for a show at a small venue that opened way late because of a flooding issue (that part I get) but I have a serious heart condition and couldn't keep standing without knowing when they'd actually open the doors. The doors were locked with nobody there to ask, so I had to leave. When I explained what happened, they said absolutely not to a refund. When I pointed out how their policy discriminates against people with disabilities, they said sorry and told me to wait 1 to 2 weeks for them to look it over. Weeks passed with nothing, even though I tried again multiple times. This company is unethical and cruel with awful support and I'd say don't go there.

I got a movie from them and the link they sent just didn't work. Plus they basically have zero customer support.

This platform has basically zero customer service. They sent me a credential that won't work and their site says invalid barcode. I filed five support tickets and didn't even get an automatic confirmation. Their phone number is garbage because nobody actual picks up, and their chatbot disconnects you the second you ask to talk to a real person. Honestly the worst and most unprofessional support I've dealt with in my whole life, worse than credit card companies and debt collectors. These folks want your cash but then want nothing to do with you after. I have no idea how this business keeps going. They're like a masterclass in how bad customer service can be.