Azteca Soccer sells soccer uniforms, cleats, and athletic gear. This page shows what shoppers who have purchased from the store think about their experience, including ratings on product quality, pricing, shipping, and customer service.
Azteca Soccer Reviews
2.9
13 reviews
What Shoppers Say About Azteca Soccer
Created with AI, based on recent reviews
Azteca Soccer receives sharply divided reviews, with shoppers either very satisfied or deeply frustrated. Positive reviewers praise the store's pricing, product quality, and authentic merchandise. However, numerous complaints center on serious operational issues: orders arriving incorrect or to wrong addresses, unexplained cancellations, difficulty obtaining refunds, unresponsive customer service, and confusing return processes that require approval and multiple follow-ups. Several shoppers also cite high shipping and return fees.
The most serious concerns involve order fulfillment accuracy and customer service responsiveness. Multiple reviewers report receiving items completely different from what they ordered, missing items entirely, or packages shipped to unintended recipients. The gap between positive and negative experiences suggests inconsistent order handling and poor communication when problems occur.
Customer Reviews (13)
Sorted by: Most recentMatthew H.May 1, 2023
Genuine operation. Ordered a jersey and it showed up super fast. It looks perfect!
Anthony G.May 1, 2023
Had a wonderful experience here. Fast processing, the item matched the pictures perfectly, and the price was fair for what you get. No complaints whatsoever.
Azteca Soccer Review FAQ
What is Azteca Soccer's overall rating?
Azteca Soccer is rated 2.9 out of 5 based on 13 customer reviews. The ratings are highly polarized, with 46 percent one-star reviews and 38 percent five-star reviews, indicating very different customer experiences.
What do satisfied customers like about Azteca Soccer?
Positive reviewers consistently mention competitive pricing, high quality products, and authentic merchandise. Some customers report satisfaction with their purchases when items arrive as ordered.
What are the main complaints about Azteca Soccer?
The most frequent complaints involve incorrect orders (wrong items or wrong addresses), unexplained order cancellations, difficulty getting refunds, unresponsive customer service, confusing return processes that require multiple approvals and documentation, and high shipping and return fees.
How difficult is the return process at Azteca Soccer?
Multiple reviewers report that returns are cumbersome. The return link is hard to find on the website, returns require approval before processing, customers receive return numbers without return addresses, and the company has requested additional documentation via multiple follow-up emails.
Would shoppers recommend Azteca Soccer?
Recommendations are mixed. Positive reviewers express strong satisfaction, but negative reviews warn others to avoid the store due to order fulfillment problems and customer service issues. Shoppers should be aware of the risks before ordering.