bodegacooler.com Reviews

I get that prices go up, but come on. Last year when I needed to swap out the air filter for my Bodega wine cooler, it ran me $20. Just checked their site today to reorder the same exact filter and now they want $40 for it! That's outrageous.

Skip Bodega. Their email responses are incredibly slow, the warranty coverage is basically worthless, and the units lose their cooling ability way too quickly. Quality feels cheap and it's made overseas.

Possibly the worst customer service I've had the misfortune of dealing with. The fridge lid hinge snapped the first time I used it. Every single interaction with customer service was robotic AI with zero human contact whatsoever. They kept asking for photos, model numbers, and purchase proof through email after email, then I had to sit around for 14 days waiting for an automated response saying my return was still pending approval. Getting a return authorized with Bodega is ridiculous - they insist on bringing in engineers and technicians before they'll even consider your request, and then it has to get formally approved. I tried asking for actual person-to-person communication multiple times and got nothing but unhelpful automated messages. I knew going in that Bodega had a reputation for poor customer service, but the price was too good to pass up. Turns out I should've paid attention to those warnings. Really disappointed.

Don't bother with this cheap imported product - once you buy it, you'll never hear from the company again.

Their customer service is absolutely terrible. I bought a refrigerator from Bodega for almost $650 and it showed up with significant damage - there was a big dent right on the front corner. The delivery photos even showed the box was banged up. Bodega's support team is basically nonexistent. Nobody calls back and their email responses are inadequate at best. They haven't offered me a replacement unit or even a refund. I'm done with this company and won't be ordering from them again.

These coolers fall apart after just one year, and good luck if you try to use the warranty because once you submit a claim they ghost you completely.

Got myself a Bodega cooler and fridge combo. Absolutely loved it at first - performed perfectly out on the water. Come the end of our second summer though, it just stopped keeping things cold. The display still lit up, the fan kept running, but the compressor died on us. Checked the fuse, tried everything, nothing worked. Sent an email and tried calling but got nothing back. For a $250 product, I thought I'd at least get more than 22 months before it gave up. Can't really recommend it.

They ignore both emails and phone calls - this outfit is a total mess. Had trouble with the wheels on my upright cooler after it arrived damaged, and getting help has been nearly impossible. Sent multiple emails with minimal results, and the phone number just goes straight to voicemail with no callbacks. If anything goes wrong with your order and you need support, you're completely on your own.

Their website has a spin-to-win game for discounts and I tested it out thoroughly. I must've spun that wheel over 120 times and never once hit the $100 coupon prize - the big one only showed up one single time and it didn't even work at checkout anyway. Most of my spins landed on the cheapest discount options. I can't find any evidence that the $100 off coupon actually functions, like it's not even a real prize you can actually get. This company comes across as pretty shady with how they run these fake 'deals.'

These Bodega coolers are solid quality at a price that actually makes sense, unlike other electric cooler companies that charge way too much. Been running their compact freezer alongside my solar panels and making homemade ice cream with it!