BSN Sports sells team uniforms, athletic apparel, and sports gear, often with customizable team logos and embroidery. This page aggregates shopper ratings and reviews to help you understand customer experiences with the retailer's products, policies, and service before making a purchase.
BSN SPORTS Reviews
1.2
19 reviews
What Shoppers Say About BSN SPORTS
Created with AI, based on recent reviews
BSN Sports is rated 1.2 out of 5 by 19 shoppers, with the vast majority expressing serious dissatisfaction. Reviewers consistently report problematic return policies (especially for items with team logos), extremely long shipping delays that cause uniforms to arrive after seasons end, unresponsive customer service, sizing inconsistencies that make items unwearable, and premium pricing that does not reflect the service quality. One reviewer noted difficulty reaching customer service during stated business hours.
The few positive aspects mentioned are limited, with only a small portion of reviews offering any endorsement. Shoppers frequently characterize their experiences as scams given the combination of high prices, delivery failures, and inability to obtain refunds or cancellations. The most consistent complaint involves orders placed months in advance arriving too late to be useful for the intended team events or seasons.
Customer Reviews (19)
Sorted by: Most recentBarbara E.May 20, 2024
This is true for most online clothing companies, but it's a good reminder why I prefer shopping in person. I couldn't feel the material or try things on, and I wasn't happy with what arrived. The quality wasn't great and the fit was off. I usually wear a medium but ordered a large zip hoodie thinking I'd have room for a shirt underneath. The material feels sticky against other layers and doesn't drape well. And it's not roomy enough for anything besides a tank top. Shipping it back just isn't worth the hassle.
Brittany T.Mar 29, 2024
Just a terrible operation all around. Bad customer service, bad quality, and the designs are pretty awful. This whole company feels like a ripoff. They charge way more than they should. The designs look really disappointing once you get the final product. Plus the sales rep wasn't helpful either. Our team got stuck using them and the outcome was disappointing. Won't be going back to them, period. Total waste of money.
Daniel F.Mar 27, 2024
The prices are way too high and delivery takes forever. Stuff either arrives at the very end of the season or actually after it's done. It never shows up when you actually need it. Wish there was a better option out there.
Jennifer M.Mar 3, 2024
The quality just wasn't there. The iron-on decals were disappointing, and the cotton items fit small so you really need to go up a size. Got some stuff from them for a school function and wasn't impressed.
Patricia D.Feb 3, 2024
The shipping situation is really frustrating. They only have standard shipping available and they don't make that clear until you've already checked out, unless you happen to scroll down to the very bottom of their site. I tried canceling the next day and they said they'd submit a request but couldn't guarantee anything. Didn't hear back through their site either. I had to dispute with my bank to get my money back. It's hard to believe they're still operating.
Rachel S.Jan 20, 2024
This was a really bad experience. I waited three months for my order to show up, and then I had to threaten them to either ship it right away or refund me. It arrived a week after that. But honestly, the stuff that came is cheap quality and costs way too much. We're definitely not ordering from them again.
David K.Dec 19, 2023
You'd think a company that outfits kids would have a decent return or exchange policy. Or at the very least they should explain it clearly before checkout. I'm stuck with an expensive hoodie that will never get worn. Think about all the parents who spent their own money to get their kid something to wear for the team. We're really let down that places like this are still around in 2023. I've learned the hard way to always check reviews before buying, even when the school is working with a sales rep.
BSN SPORTS Review FAQ
What is the average rating for BSN Sports?
BSN Sports is rated 1.2 out of 5 based on 19 customer reviews. The rating reflects widespread customer concerns about shipping delays, return policies, and customer service responsiveness.
What do shoppers complain about most?
The most common complaints involve extended shipping delays (orders taking months to arrive), restrictive return policies that treat team-logo items as non-returnable customizations, poor customer service, sizing inconsistencies, and high prices relative to service quality. Several shoppers reported uniforms arriving after sports seasons ended.
Are there issues with BSN Sports' return policy?
Yes. Multiple reviews highlight that items featuring team logos are treated as customized merchandise and cannot be returned, even if the logo is blank. This policy is described as misleading and limits practical shopping options for customers seeking team-specific gear.
Do shoppers recommend BSN Sports?
Based on the review ratings, the overwhelming majority of shoppers do not recommend BSN Sports. With 95 percent one-star ratings and only 5 percent five-star ratings, customers consistently advise against ordering from this retailer, particularly for time-sensitive team uniform needs.
How can I write a review of BSN Sports?
RetailCoupons.com welcomes customer reviews based on firsthand shopping experiences. Share details about product quality, shipping speed, customer service interactions, return experiences, and overall satisfaction to help other shoppers make informed decisions.