GE Appliances Reviews

Ordered a washing machine for delivery on March 28th, which happens to be today. Haven't gotten any text or call confirmations yet, so I decided to call GE myself. Come to find out, the order was supposedly on back order until May 4th. They also had the nerve to tell me it was my responsibility to call them and ask about it. Let me be clear here: I set up a delivery date of March 28th right on the GE website when I made the purchase, got an email confirmation of both the order and that delivery date, and apparently it's somehow my fault for not knowing it wasn't actually going to arrive today. I cancelled that order immediately and will never buy a GE product again. This is actually the third item I've ordered from their website in the last six months and I'm getting rid of all of them and switching to a different brand for everything in my home.

This washing machine lasted only four months before it completely exploded! Water started pouring from the ceiling, and the washer was right in the middle of the laundry room. That was October 26, 2025. Today we're in late February 2026, and we're still going back and forth with GE to get a replacement. A technician came out and said it couldn't be fixed. GE finally sent a replacement washer, but it showed up dented and covered in paint chips. Why would I accept a replacement that's already damaged goods? I bought the original in June 2025, used it for four months, and now I've been without a working washer for the last four months. Someone at GE needs to explain this situation better. You've got to do better with your customer support.

Got a new dishwasher that turned out to have a faulty heating element right from the factory. It took three attempts and a ridiculous amount of my time to figure this out. GE apparently knew about it but just never bothered telling the repair technician. What really frustrated me was all the wasted time and constantly hitting dead ends trying to reach someone who could actually help. Getting in touch with GE supervisors is like talking to a wall where nobody will give you their name, phone, or email address. When I asked when I'd hear back, they said in four days. Here I am again, having to sit around waiting on them to maybe call at some unknown time. GE, absolutely never again for me.

We got a Hotpoint washer and dryer combination in September 2025. Almost immediately the dryer's start button quit functioning. It had a small crack underneath the button that stopped it from making proper contact. It needed replacing. Jump ahead to February 2026 (five months later) and the washing machine began squeaking and leaking oil all across my laundry room floor. They sent me to Bodewell to arrange a warranty repair visit. The first tech never showed. I called Bodewell and learned they offer choices between two companies. One is located across the state and doesn't service my area. The other company told me directly they don't perform warranty work. Awful warranty repair process. Both machines are trash and getting scrapped. I absolutely will not buy another GE branded appliance.

Bought a Hotpoint washer and dryer set back in September 2025. The dryer's start button basically stopped working right away. It had a hairline crack on the underside that kept it from clicking properly. Had to get it replaced. Five months roll by to February 2026 and the washing machine starts making a squeaking noise and starts leaking oil everywhere on my floor. I was told to call Bodewell to arrange a warranty service appointment. The first appointment they set up was a complete no-show. I phoned Bodewell directly and found out they had two different repair companies to choose from. One operates out of the opposite end of the state and doesn't service my region. I spoke with someone at the other company and they told me they don't handle warranty repairs at all. The warranty support is completely broken. These appliances are absolute garbage and headed to the scrap metal facility. No way am I ever purchasing another GE product.

Back in 2019 I invested in three big GE appliances, and in just under seven years I'm really disappointed by the whole bunch. Last year I had to fork out over $400 fixing my dishwasher and most recently got a repair quote of $2,432 for an induction range I only paid $2,095 for initially. That's absolutely ridiculous. The corporation has shown me absolutely zero interest in helping. Don't count on GE for long-term dependability. Shop somewhere else instead. Today's quality just doesn't match what you're paying for.

I bought three major GE appliances back in 2019, so less than seven years ago, and I'm really let down by all of them. In 2023 alone, I had to pay more than $400 just to fix my dishwasher. Recently I got an estimate of $2,432 from GE to repair an induction cooktop I originally paid $2,095 for. That's insane. The company's support has been completely unhelpful. If you're counting on GE to deliver lasting dependability, you should look at other brands instead. The current quality doesn't come close to matching the premium price you're paying.

Got a GE 12,000 BTU Window Air Conditioner from the big box store. The model was AUFS12WWL2. Been running it for a month and it's not working right at all. Called the store and they said it's under the manufacturer warranty so I need to reach out to GE directly. That phone call to GE was a joke. They told me I'd have to buy a new unit and then they'd cut me a check for the old one somewhere between six to eight weeks after they get the invoice from the store for the new one. So basically I'm out about a grand for two months while I wait. Plus I'd need to purchase another GE product, which I absolutely won't do since the first one was faulty. By the way, we bought a GE stove from the same place four years ago. The repair guy had to come out the first month, then again four months after that saying it was a common issue. He finally got it working but the top burner plate ended up totally warped. The store and GE both deserve shame for this. GE, start making your stuff in the USA. I won't purchase anything with that name on it anymore and if you're thinking about it yourself, look into their return policies first. And I'm completely done with the store too.

Bought myself a GE dehumidifier that konked out after half a year with an error message. Had a one year warranty on it. When I called GE, they said they don't actually repair that model and suggested I purchase another one from the store and send them the receipt so they'll reimburse me. The catch is the store doesn't have any more in stock and I'd need to figure out how to get rid of the broken one. Being 81 years old, I'm not exactly equipped to handle moving around these heavy machines. That's supposed to be a warranty? Not in my book.

We bought what was supposed to be a commercial grade washer three years back with a five year protection plan. The plastic pulley has been stripping out five times over the past year alone. The appliance retailer we purchased it from has replaced the pulley and belt three separate times since GE flatly refused to replace the whole unit. On the fourth failure, a few months ago, GE sent their own service company. That tech swapped out the pulley and belt, then tightened everything he could access. GE still refused to do a replacement. Every breakdown left us without a washer for around ten days, forcing us to hit the laundromat. It just failed for the fifth time and we've already ordered a different brand, even though we've got two more years of coverage remaining on this terrible warranty. The repeated interruptions and laundromat bills just aren't worth it. We filed complaints with GE and even the state Attorney General but learned there's nothing they can actually do.