Little Tikes manufactures toys and outdoor play equipment for children, including ride-on toys, playhouses, and recreational products. This page aggregates customer ratings and reviews from shoppers who have purchased directly from littletikes.com, helping prospective buyers understand real experiences with the brand's products and customer service.
Little Tikes Reviews
1.6
24 reviews
What Shoppers Say About Little Tikes
Created with AI, based on recent reviews
Little Tikes is rated 1.6 out of 5 by 24 shoppers, with significant dissatisfaction reflected in reviews. Customers report serious issues with customer service responsiveness, warranty claim denials despite meeting requirements, and poor return policies that often cost more than the products themselves. Several shoppers describe receiving damaged or incorrect items with slow replacement processes, and complaints about misleading Facebook advertisements leading to undelivered orders with unhelpful automated support responses.
A small portion of reviewers express continued loyalty to the brand, but the overwhelming majority indicate that Little Tikes no longer maintains the quality and customer care standards they remember from decades past. Common frustrations include complex assembly requirements, unhelpful instruction manuals, and a warranty program that appears designed to deny claims rather than protect customers. Shoppers consistently recommend purchasing toys from competitors with more reliable customer service and return policies.
Customer Reviews (24)
Sorted by: Most recentGregory M.May 3, 2021
I had to write this review because we recently pulled out our old wagon again. It's been in our possession for twenty years and sat outside through harsh New England winters the entire time. When our kids got older it became our yard wagon. We looked at it yesterday and were blown away by how well it's held up. American made products with excellent craftsmanship really do stand the test of time.
Thomas W.May 3, 2021
I had to leave this review because we just looked at our old wagon again. We've had it for the last two decades and it's been sitting outside through tough New England winters the whole time. After our kids got older, we used it for yard work and gardening. The fact that it's still in amazing condition and works perfectly is incredible. American made quality really does last.
Deborah H.Dec 21, 2020
I placed an order in the summer that never showed up and I couldn't reach anyone to find out what happened. They deleted the email I sent them. They took my money and never sent anything. I should have realized something was off when I saw the shipment was coming from overseas. Completely dishonest company.
Patricia N.Jul 30, 2020
Just want to make it clear that the real Little Tikes company makes FANTASTIC products. There's a different site called littletikes.online that has super cheap prices and terrible reviews, and they're the ones running ads on Facebook. Don't mix the two up or you'll get burned.
Little Tikes Review FAQ
How is Little Tikes rated on RetailCoupons.com?
Little Tikes is rated 1.6 out of 5 based on 24 customer reviews. The majority of reviews (79 percent) are one-star ratings, with 13 percent five-star ratings and 8 percent two-star ratings.
What are the most common complaints about Little Tikes?
The most frequent complaints involve warranty claim denials, unresponsive customer service, expensive return shipping through USPS, damaged items arriving with slow replacement processes, complex assembly requirements, and misleading Facebook advertisements. Customers also report receiving wrong replacement items and difficulty reaching human representatives.
Do customers recommend buying from Little Tikes?
Based on review content, the vast majority of shoppers do not recommend Little Tikes. Reviewers consistently suggest purchasing from competitors, particularly mentioning that other retailers like Amazon offer significantly better return processes and customer service.
What issues do customers report with Little Tikes warranty?
Multiple reviewers describe their one-year warranty as effectively worthless. Customers report that warranty claims are denied even when damage is documented with photos and proof of purchase, and that the company refuses replacements based on technicalities such as having discarded the broken item.
Are there problems with ordering from Little Tikes on Facebook?
Yes, customers report issues with Facebook advertisements for Little Tikes that appear professional but offer discounted prices. Some shoppers report placing orders through Facebook links that never arrived despite tracking showing delivery, with follow-up customer service limited to automated responses.
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