Lovell Soccer UK is an online retailer specializing in soccer footwear and equipment. This page aggregates shopper ratings and reviews to help you understand what customers experience when ordering from the store, covering everything from product selection and pricing to shipping and customer service.
Lovell Soccer UK Reviews
4.6
21 reviews
What Shoppers Say About Lovell Soccer UK
Created with AI, based on recent reviews
Lovell Soccer UK earns 4.6 out of 5 from 21 shoppers, with the vast majority reporting positive experiences. Reviewers consistently praise the extensive product catalog, competitive pricing, and fast shipping. Many shoppers highlight finding rare items and hard-to-locate sizes at excellent rates, along with commending the support team's responsiveness.
However, a small number of customers have experienced significant issues with returns and refunds. These complaints center on slow communication during the return process, difficulty locating returned packages within the warehouse system, and delays or non-responses regarding reimbursements for return shipping costs. Affected customers report multiple follow-up attempts without resolution, which contrasts sharply with the positive feedback on customer service from other shoppers.
Customer Reviews (21)
Sorted by: Most recentMichelle G.Jul 14, 2025
Had problems getting responses about my return. I sent back trainers valued at over £200 and have been waiting 3 weeks for updates. I can see the package was tracked as delivered to the warehouse, yet each time I inquire, they claim the sales department hasn't gotten it. I've already shown proof of delivery but keep getting the same excuse.
Anthony F.Jun 28, 2025
Their catalog is massive and some of the pricing is seriously impressive!!! Everything feels legitimate based on my experience so far, and I discovered this fantastic boot that had not just the best rate available but was the sole online outlet that still had that particular model in size 44EU🥳 Really pumped to test them out🤤
Ryan K.Jun 28, 2025
Wow, the selection is incredible and the deals they offer really caught my attention!!! Everything checks out and appears genuine so far, found this amazing boot that not only had the best price around but was literally the only place online still stocking that specific model in my size 44EU🥳 Really excited to get them on my feet🤤
Patricia D.May 26, 2025
Got a pair of defective trainers back and arranged an exchange through customer service and paid to ship them back, which they said they'd reimburse. The trainers arrived in May and still no sign of a refund for the shoes or my shipping cost. I've provided proof multiple times and reached out on four separate occasions without getting a reply. There's not even a phone line to call. I'm about to dispute this through my bank.
Gregory V.May 6, 2025
They stock plenty of different sizes but I wish there were more artificial grass boot choices available
Jessica M.Mar 8, 2025
Shipping was lightning fast and these boots are fantastic - super comfy and everything you'd want from football footwear and more
Lovell Soccer UK Review FAQ
How is Lovell Soccer UK's overall rating calculated?
The 4.6 rating is based on 21 customer reviews. The vast majority of reviews (86 percent) are five-star ratings, with most remaining reviews being five-star as well. A small percentage of one-star reviews reflect specific return and refund handling issues.
What do shoppers praise most about Lovell Soccer UK?
Customers consistently highlight the massive product catalog, competitive and impressive pricing, fast shipping, and the ability to find rare models and hard-to-locate shoe sizes. Several reviewers also mention positive experiences with the support team.
What complaints have shoppers made?
The main recurring complaint involves returns and refunds. Some customers report difficulty getting updates on returned items, with returned packages showing as delivered to the warehouse but not being located by the sales department. Others have experienced delays or non-responses regarding reimbursements for return shipping costs, even after providing proof of delivery multiple times.
Would customers recommend Lovell Soccer UK?
The vast majority of reviewers appear satisfied and would likely recommend the store based on positive comments about selection, pricing, and shipping speed. However, customers with return issues have had frustrating experiences and may not recommend the store due to poor communication and unresolved refund claims.
How can I write a review for Lovell Soccer UK?
RetailCoupons.com collects verified customer reviews to help shoppers make informed decisions. If you have purchased from Lovell Soccer UK, you can share your experience to help other customers understand what to expect from this retailer.
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