Missfoxshop sells women's clothing and apparel online. This page aggregates customer ratings and reviews to help you understand shopper experiences with the store's products, shipping, sizing, and customer service.
Missfoxshop Reviews
1.7
22 reviews
What Shoppers Say About Missfoxshop
Created with AI, based on recent reviews
Missfoxshop has earned a rating of 1.7 out of 5 from 22 shoppers, with the vast majority reporting serious fulfillment and customer service issues. Common complaints include extreme shipping delays lasting six weeks or more without adequate communication, non-functional or fraudulent tracking numbers, unresponsive customer service that ignores return requests, and significant sizing discrepancies where items arrive considerably smaller than the size chart indicates. Shoppers report difficulty obtaining refunds and note that the site does not clearly disclose overseas shipping times or associated costs upfront.
A small percentage of reviewers report positive experiences, though detailed praise is limited in the available feedback. The overwhelming consensus among shoppers is dissatisfaction with order fulfillment, communication transparency, and product accuracy, with many expressing they would not recommend the store and advising others to avoid shopping there.
Customer Reviews (22)
Sorted by: Most recentMichelle G.May 5, 2024
This company is a total disaster. I ordered a dress over six weeks ago for my daughter's performance and it still hasn't shipped. I've sent multiple emails and keep getting the same runaround. First they say the order got damaged, then they promise to rush it, then they send a tracking number that just shows a label was created a week ago. Nothing's actually moved. My daughter's event is coming up and I had to buy another dress since these people can't manage to package and mail anything. Do yourself a favor and do not order from them. You won't receive your items.
Marie S.Nov 12, 2023
They gave me a bogus shipping number. Then sent another one that was in a different language. I had to dispute the transaction with my card company. Wish I had looked at reviews first before ordering from these people. I really can't afford this kind of nonsense.
Rachel P.Jul 27, 2023
ABSOLUTELY AWFUL!! They never let you know upfront that shipping takes a full month. Trying to return something? You gotta send an email, which went totally unanswered. When I followed up on my return request, they shot back saying I was past the 14 day window and basically too bad. Plus the clothing is way smaller than the size guide says it should be.
Teresa H.Dec 5, 2022
WATCH OUT!!! I always wear a medium, so I ordered medium. It came in looking like a small and swapping it out will cost me more than what I originally paid! They don't mention that everything ships from overseas! Total waste of cash!!!
Patricia M.Sep 4, 2022
These companies need to be reported to authorities for operating like this. Still waiting on my money back. The sizing is completely off - items are way too small.
Michelle D.Jun 7, 2022
It's been over a month since I ordered and still no package. I need a refund right now. I'm going to make sure everyone I know stays away from shopping with you guys. I work too hard for my paycheck to let it be wasted like this. Your customer service is completely unprofessional.
Lauren E.May 5, 2022
SCAM! SCAM! SCAM! I ordered half a dozen dresses at what looked like amazing prices. About four weeks later they finally arrived, except I ordered all mediums and got XXL and XXXL instead. Sent them pictures and asked for a return label and they basically said forget about it because shipping costs are super high and it would take like a month anyway. I looked into it and it would cost me almost four hundred dollars to send them back. Now I'm stuck with them. Please stay away from this company.
Donald F.Jan 30, 2022
ABSOLUTE RIP OFF. Got a football hoody and waited over three weeks for it. When it arrived, the logo was completely backwards. I sent them photos showing the problem, but they told me I had to cover the return shipping for their error. And if you don't get your stuff within 14 days they claim they can't help. Total SCAM.
Jessica L.Dec 30, 2021
DO NOT BUY FROM HERE. I ordered three dresses and every single one looked completely different from the pictures. The fabric is super thin and poor quality, and everything took three weeks to show up. I should've checked the return policy before buying but they make you jump through hoops to even get approved for a return. I'm out seventy-five bucks and not even willing to deal with sending stuff back.
Victoria N.Nov 2, 2021
DO NOT ORDER FROM THESE PEOPLE. I bought two unisex cartoon anime hoodies in black and red, both same size. They're claiming I ordered white and wrong sizes instead. Their refund policy says if the color or size is incorrect you get nothing back. They're now demanding photos of the items after I already sent everything, plus my order confirmation and number. Now they're asking for my payment transaction details too. This stuff comes straight from overseas. You're way better off getting anime clothes from major retailers who have easy returns. After jumping through every hoop they asked for, they told me to contact their service department. The hoodies don't feel like normal cotton either, they've got a weird glossy finish and the design looks like it was cheaply heat pressed on. They just emailed their return policy again. This company is a straight up ripoff.
Missfoxshop Review FAQ
How is Missfoxshop's rating calculated?
The store's rating of 1.7 out of 5 is based on 22 verified customer reviews. The ratings distribution shows that the vast majority (82 percent) gave one star, while 18 percent gave five stars, with no middle-range ratings.
What do shoppers praise about Missfoxshop?
While most reviews are negative, a small number of shoppers did leave five-star ratings. However, the detailed positive feedback is limited in the available reviews, making it difficult to identify specific praised aspects of the store.
What are the main complaints about Missfoxshop?
The primary complaints are: extreme shipping delays exceeding four to six weeks without clear upfront disclosure, unresponsive customer service that ignores emails and return requests, invalid or misleading tracking numbers, sizing that runs significantly smaller than advertised, unexpected overseas shipping costs and delays, and difficulty obtaining refunds.
Do shoppers recommend ordering from Missfoxshop?
Based on the review feedback, the overwhelming majority of shoppers do not recommend Missfoxshop. Multiple reviewers explicitly advise others to avoid the store and express regret over their purchases.
What should I know before ordering from Missfoxshop?
Shoppers advise being aware that items ship from overseas (which is not clearly disclosed), shipping takes significantly longer than typical retailers, sizing runs small compared to the size guide, returns have strict 14-day windows, and customer service response is reported as unprofessional and slow. RetailCoupons.com recommends reviewing the return policy and sizing details carefully before placing an order.
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