Pampered Chef Reviews

The prices on this stuff are way too high. Sure, you can grab similar but lower quality items for way cheaper at discount stores or big box retailers. For someone like me who lives alone, those alternatives work just fine. If I wanted better quality stuff, there are kitchen outlet stores and discount home goods shops within driving distance that charge a fraction of what this company wants. But here's the thing: my sister is throwing a party and now I feel obligated to buy something from them. I saw a coffee scoop and funnel combo for nearly 13 bucks, but I know a coffee shop that sells basically the same thing for eight dollars. I just can't justify paying their price on top of shipping. It's completely overpriced.

I ordered something online and they ended up canceling my purchase because they thought I might be reselling. That was one thing, but when I called the next day to find out when my refund would show up, the person on the phone got pretty hostile with me. I still don't get why they labeled me as a reseller, but honestly the way their staff treated me bothered me way more than the cancellation itself. I asked a straightforward question about when I'd get my money back, and they kept telling me everything was spelled out in their email. When I pointed out that the email was vague and didn't give specific timing, just said something along the lines of check back with your bank or it'll show as refunded, the customer service rep started raising their voice at me. They kept insisting I read the email more carefully. I asked twice and got the same response both times, and each time they got louder. I felt really bad about myself for just calling to ask when I'd see my refund.

I'm really upset with this company and won't be buying from them anymore. I reached out to my consultant back in December about something I wanted replaced, and here we are in April with no response. She's gone silent on me. Word gets around, and I'm going to tell everyone about this experience. I contacted corporate too and initially got nothing. Eventually I called and spoke with a representative who explained my situation. I told them how suspicious it seemed that the replacement item looked like it had already been returned and how the consultant never even bothered to tell me the warranty had expired. The corporate office stepped up and is sending me a replacement with batteries included. That was the right move by them. I'm grateful for that representative's help.

I attended a party in Ohio run by a consultant and had a bad experience related to their personal behavior.

I bought a garlic press that broke and wanted to return it under warranty. The customer service representative told me they couldn't help without finding the original order record, and since I've moved multiple times over the past few years, I don't remember all my old addresses. They refused to honor the warranty because I couldn't provide every address I'd ever had. The metal cracked and now it doesn't work. Don't buy this product and be aware that their warranty might not mean much. Such a waste of money. I'm not shopping there again.

These products are fantastic and built to last for years and years. They sell replacement parts if you ever need them too. Their website is really easy to use and navigate through. They also help people out by offering consultant positions if you want to make some extra cash. When you need something answered, calling their customer service team gets you quick, knowledgeable responses.

Really great products here! They hold up incredibly well over time. Plus they'll send you replacement parts whenever you need them. The website is super user-friendly and easy to browse. They also give people solid opportunities to earn extra money as consultants. Customer service reps are knowledgeable and helpful when you call with questions.