RepairClinic.com sells appliance and equipment repair parts and replacement components. This page features customer ratings and reviews to help you understand shoppers' experiences with the company's products, website usability, customer service, and return policies.
RepairClinic.com Reviews
1.3
23 reviews
What Shoppers Say About RepairClinic.com
Created with AI, based on recent reviews
RepairClinic.com receives overwhelmingly negative feedback from shoppers, with 23 reviews averaging 1.3 out of 5. The most common complaints center on a difficult, outdated website that is slow and confusing to navigate, making it hard to find parts and complete purchases. Customers report serious issues with order processing (items shipped despite cancellations, unauthorized charges), inaccurate product fit guarantees, refund denials, and unresponsive or rude customer service. Multiple reviewers mention the company has numerous Better Business Bureau complaints and describe their experience as a potential scam.
A small fraction of shoppers (9 percent) gave five-star ratings, though no positive review text was provided in available feedback. The dominant pattern across reviews is frustration with system reliability, order fulfillment accuracy, and customer support responsiveness. Shoppers consistently recommend avoiding the site and using local repair shops instead.
Customer Reviews (23)
Sorted by: Most recentVincent R.Sep 1, 2023
If you need those hard-to-find OEM parts, this place is the way to go. Finding replacements is quick and painless here. They stock everything from ancient appliances to the newest models. No need to spend hours searching around.
Robert H.Aug 7, 2023
I ordered an AC Start-Run Capacitor and it showed up covered in about 20 dents, some pretty deep. The packaging looked fine, so it must've gotten damaged during handling somehow. Looks like someone might've thrown it around. It's disappointing that they'd send something out looking like that. Makes you wonder how old the unit is and what kind of treatment it went through. I get that a few dents might not affect how it works, but it could definitely shorten its lifespan. Won't be ordering from RepairClinic.com again.
Marcus L.Jul 24, 2023
The customer service rep I talked to kept arguing with me instead of listening. The whole call was rude, awful, and just wrong. It was totally unprofessional and disrespectful. I want to tell management that they need to get their agents some proper training before letting them talk to customers.
RepairClinic.com Review FAQ
How is RepairClinic.com's rating calculated?
The rating of 1.3 out of 5 is based on 23 customer reviews submitted to RetailCoupons.com. Each review includes a star rating (1 to 5 stars), and the overall rating reflects the average of all submitted ratings.
What do customers praise about RepairClinic.com?
Based on available reviews, positive feedback is minimal (9 percent five-star ratings). Most reviews focus on negative experiences rather than praise. If you are considering shopping here, you may want to research specific part needs and read recent reviews carefully.
What are the most common complaints?
Reviewers consistently report difficulties navigating the website, slow performance, confusing checkout processes, order fulfillment errors (items shipped despite cancellations and charged twice), refund denials despite advertised return windows, incorrect product fit information, and poor customer service responsiveness and attitude.
Do shoppers recommend RepairClinic.com?
No. The vast majority of reviewers explicitly recommend avoiding the site and using local repair shops instead. Common phrases include descriptions of the company as a 'scam operation' and warnings to 'stay away.'
How can I write a review of RepairClinic.com?
You can submit a review on RetailCoupons.com if you have purchased from or interacted with RepairClinic.com. Share your honest experience regarding product quality, website experience, customer service, shipping, and returns to help other shoppers make informed decisions.