Smoko Reviews

I absolutely adore Smoko! I don't really get all the negative reviews because my experience has been consistently great. The quality is really solid, the plushies are well made, the designs are super cute, and both customer service and shipping have always been fantastic. They're honestly my favorite spot to grab really adorable and well crafted plushies.

Why in the world was my shipping charge over $300?!?! I just wanted a frog light. This is absolutely ridiculous.

Got a Tayto plush that had problems. The filling was way too thin and the dimples never showed up properly. I've been trying to fluff it every single day for the last month but it's still not forming the way the mochi plush should. Reached out through their chat and they wouldn't refund or accept international returns. You'd think ordering directly from their website would be better, but apparently not. I paid extra for their international shipping too and I'm stuck with a sad, undersized plush that looks nothing like what was advertised. Really disappointed by their response.

This company is truly wonderful. I needed a replacement boba fridge and they just shipped it to me free, no questions asked, didn't even ask me to return the old one. This is how companies should actually treat their loyal customers. I'm definitely shopping with them again. Really happy about this experience.

Really happy with what I got. Tried some other options that didn't work out. Took a bit to nail down the right nicotine level for me, but once I did, I haven't wanted a cigarette since. Much appreciated.

Don't get me wrong, I absolutely adore these items. My real issue is that Smoko keeps canceling orders nearly two weeks after I place them with barely any explanation beyond a refund confirmation. If products aren't in stock, why keep them listed? It's annoying to get disappointed and have to reach out constantly just to get cute toys. They seem totally unbothered by frustrated customers.

This happened a year ago but it still bugs me. I ordered two items to justify the shipping cost, but they canceled one saying it was unavailable and immediately sent a shipping confirmation for the other. That was frustrating because I would've just skipped the whole order if I'd known since the shipping alone cost the same as buying two items.

Their products are fantastic! I've been a customer for several years and keep coming back because the quality is always excellent and the designs are unique and super cute. My nieces absolutely love the gifts I get them. It's my go-to place whenever I want to find something special and creative as a gift.

Smoko absolutely rocks! In the past couple weeks I've ordered from them 3 times and been thrilled each time. The ordering process is straightforward and quick. They keep you in the loop about shipping and delivery every step of the way. Everything arrived wrapped up perfectly. Even with the heads up that delays were possible, my stuff came super fast. I grabbed the Boba toasty plush which was incredibly soft and smelled like lavender, some Boba keychains that light up and look adorable, a reusable Boba tumbler, and Boba slippers that felt nice and had good grip on the soles. Every single thing was excellent quality. Definitely ordering again. Smoko, you're killing it!

We've picked up several adorable smoko pieces to gift to friends and family, and they always nail it. Everyone goes crazy for them! My own LilB and Boba collection is insane (my kids are obsessed too, so I gotta keep my favorites hidden from their sticky hands!).