Magazines.com sells subscriptions to popular magazines and publications. This page aggregates verified customer ratings and reviews to help you understand shoppers' experiences with the service, including billing practices, delivery reliability, and customer support quality.
Magazines.com Reviews
1.0
24 reviews
What Shoppers Say About Magazines.com
Created with AI, based on recent reviews
Magazines.com is rated 1.0 out of 5 by 24 shoppers, with the overwhelming majority reporting serious problems with billing, customer service, and delivery. Reviewers consistently report unauthorized charges due to aggressive auto-renewal practices, failure to send promised cancellation or renewal notifications, and difficulty reaching customer support or accessing account management tools. Many shoppers say they had to dispute charges with their credit card companies as the only way to recover money.
Beyond billing issues, customers report magazines never arriving, unexplained cancellations of active subscriptions, and a cumbersome cancellation process involving automated menus that are difficult to navigate. Those who do reach a person report long wait times and overseas call centers. The site's technology is described as slow and unreliable, with non-functional password reset and account access features. Shoppers consistently characterize their experience as a scam designed to trap customers in unwanted charges.
Customer Reviews (24)
Sorted by: Most recentCheryl W.Feb 16, 2024
This place is a total fraud and I can only give one star which isn't nearly low enough. DO NOT BUY ANYTHING FROM HERE. I should have known better but here we are. The only reason I tried them was for Highlights magazine. The website showed I paid in full upfront, no monthly installments. I kept waiting for the actual magazines to show up, then got a note from Highlights saying the order never went through due to insufficient funds. I have a debit card I only use online and made sure to load enough cash for the purchase plus some buffer. The bank couldn't locate the original transaction, but they told me magazines.com charged $10.70 back in January and has been trying to process $38.72 every single day for more than twenty days. My bank said most companies only attempt a charge three times maximum. I should have known better, but at least canceling the card stopped the whole nightmare.
Nicole T.Feb 16, 2024
One star is all I can give but honestly this deserves none. DO NOT BUY FROM THIS OUTFIT. It's 100% fraud. I only used them because they had the kids magazine Highlights. I paid everything upfront per the account page, no monthly fees. Waited for the physical magazines but then got a letter from Highlights saying my order failed due to lack of funds. I use a debit card only for online stuff and loaded enough for the order plus extra. My bank and I couldn't find the original charge, but they told me magazines.com did charge $10.70 in January and has tried running $38.72 through every single day for over three weeks. Normal companies only retry three times tops. At least I could cancel the card and put an end to the mess.
Angela S.Dec 29, 2023
The magazines show up regularly enough but good luck trying to cancel or get rid of your credit card info. Even though your account says 'non autorenewing,' they'll still charge you for another year without telling you, and you can't delete your card details from the account to stop it from happening again.
Thomas V.Apr 25, 2023
I signed up for a subscription to Monthly Prescribing Reference on Jan 11, 2023. Waited until March, nearly two months, and called to check. They said there was a shipping holdup and told me to wait until the twelve week mark. I called again on April 23 and they emailed me saying to contact the magazine company directly. When I reached out to them on 4/25, they said they didn't get the order info until March. The magazine was supposedly shipping and I'd get it by May 5. magazines.com sat on my cash for two months without even processing my order until I pushed them on it. Gave them $149 on 1/11. The discounts they advertise aren't worth the hassle.
Magazines.com Review FAQ
How is Magazines.com rated on RetailCoupons.com?
Magazines.com is rated 1.0 out of 5 based on 24 customer reviews. The vast majority of ratings are one star, with 96 percent of reviews giving the lowest possible rating.
What do customers praise about Magazines.com?
Based on available reviews, virtually no positive feedback appears in recent submissions. This extremely low rating reflects consistent customer dissatisfaction across multiple service areas rather than a mixed experience with both strengths and weaknesses.
What are the most common complaints about Magazines.com?
Reviewers report recurring issues with unauthorized charges from auto-renewal, failure to send renewal notifications as promised, difficulty canceling subscriptions through both online and phone channels, magazines never arriving or being stopped without explanation, and unresponsive customer service. Many customers say they had to report charges as fraudulent to recover their money.
Do customers recommend Magazines.com?
No. The rating data and review content indicate shoppers do not recommend this service. Reviewers characterize their experiences as problematic and describe the company's practices as deliberately deceptive.
How do I write a review of Magazines.com?
If you have shopped at Magazines.com, you can submit a review on RetailCoupons.com to share your experience with other customers. Your honest feedback helps others make informed decisions about whether to use this service.
Looking for Magazines.com coupons?
View Magazines.com Coupons
50 active codes right now. Save before you check out.