Peter Millar is a luxury menswear brand offering golf wear, casual apparel, and accessories. This page displays authentic shopper ratings and reviews for petermillar.com to help you understand what customers experience when ordering from the store.
Peter Millar Reviews
1.6
13 reviews
What Shoppers Say About Peter Millar
Created with AI, based on recent reviews
Peter Millar is rated 1.6 out of 5 by 13 shoppers, with the overwhelming majority of reviews citing serious concerns about product quality, pricing, and customer service. Reviewers report that materials have deteriorated significantly, with issues including color fading after washing, declining build quality despite premium pricing, and slow shipping times (14 days) compared to industry standards. Customer service interactions have frustrated buyers, with complaints about inflexible price matching policies and requiring customers to cover return costs for defective items.
A small minority of shoppers appear satisfied with the brand, but they represent only a fraction of feedback received. The consensus among dissatisfied customers is that Peter Millar no longer justifies its price point relative to product quality and that the brand has declined noticeably over recent years. Common grievances center on the gap between premium pricing and the actual durability and materials of finished products.
Customer Reviews (13)
Sorted by: Most recentLauren K.Sep 17, 2023
PM has been fantastic to buy from. Shipping happens fast and there's an amazing selection of colors and styles to choose from. All the stuff I ordered fits beautifully, feels soft and looks sharp. I really dig their designs. Haven't had the items long enough to comment on how they hold up long-term since I've only had them for a couple months, but everything looks promising so far. They're definitely my new favorite brand right now.
James V.Sep 13, 2023
Both the ordering process and the quality of clothes I received were disappointing for what's supposed to be a luxury brand. They confirmed my order and then told me it was out of stock and canceled it. Two weeks later a tracking email shows up totally out of nowhere for that same order. When the shorts finally got here, I wore them one time and the stitching started falling apart in the crotch and around the belt loops. I've got Eddie Bauer shorts in the same style that have lasted over ten years without a problem. This taught me that Peter Millar isn't high-quality, just highly overpriced. One more thing, you can't return or exchange anything if you've removed the tag or worn the item at all.
Marcus T.May 16, 2023
Peter Millar really knows how to deliver top-notch clothing and accessories that never go out of style. There's something special about how they blend sophistication with timeless appeal. You can find whatever you need whether it's a classic polo for the golf course, a sharp blazer for work, or dress pants for a nice dinner. Every item they make shows serious craftsmanship. The attention to detail is incredible, from fabric selection all the way through to the stitching. Their pieces look amazing and feel great to wear while holding up really well over time. The performance polos especially are fantastic because they use breathable, stretchy fabrics that let you move freely and stay comfortable. Customer service here is fantastic too. The team genuinely wants to help with any questions or issues you have, which makes shopping with them a pleasure. Orders arrive quickly and everything is packaged super carefully so it gets to you in perfect shape. Peter Millar really stands out as a brand that combines quality and style in a way that's hard to beat.
Peter Millar Review FAQ
What is Peter Millar's average rating on RetailCoupons.com?
Peter Millar is rated 1.6 out of 5 based on 13 customer reviews on RetailCoupons.com. The rating reflects the full range of recent shopping experiences at petermillar.com.
What do customers most commonly praise about Peter Millar?
Based on available reviews, positive feedback is minimal. A small percentage of shoppers indicate satisfaction with the brand, though specific praise points are not prominently detailed in recent reviews.
What are the most frequent complaints about Peter Millar?
Shoppers consistently report three main issues: premium pricing not matched by product quality, deteriorating material quality and durability (including color fading after one wash), and slow standard shipping times of approximately 14 days. Additional complaints include rigid customer service policies regarding price adjustments and return procedures.
How does Peter Millar's shipping compare to other retailers?
Reviewers note that Peter Millar's standard shipping takes 14 days, while most major retailers and luxury brands ship standard orders in 2 to 5 business days. This slower timeframe has been a source of customer dissatisfaction.
Would customers recommend shopping at Peter Millar?
Based on current reviews, the vast majority of shoppers do not recommend Peter Millar. Reviewers state they have stopped purchasing from the brand due to quality concerns, pricing, and service issues, though a very small segment of shoppers remains satisfied.
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