Wrangler specializes in denim and western-inspired apparel for men, women, and children. This page aggregates customer reviews and ratings for Wrangler.com to help shoppers understand product quality, shipping practices, and customer service based on real purchase experiences.
Wrangler Reviews
1.8
22 reviews
What Shoppers Say About Wrangler
Created with AI, based on recent reviews
Wrangler receives sharply divided opinions from shoppers, with 22 reviews averaging 1.8 out of 5. Positive reviewers consistently praise the durability and quality of Wrangler jeans and apparel, with several reporting multi-year longevity from regular wear. These satisfied customers view Wrangler as a reliable brand that delivers solid construction and value.
Negative reviews center on significant operational failures. Common complaints include extended shipping delays (items taking weeks to arrive or not arriving at all), unexpected shipping charges despite advertised free shipping, payment processing errors on both website and phone systems, slow refund processing, and poor customer service interactions. Several customers report unresolved issues lasting days to weeks, leading some to consider legal action or switching to competitors.
Customer Reviews (22)
Sorted by: Most recentVictor T.Feb 24, 2020
Ordered on February 16th and it shipped the following day, arriving at the U.S. distribution center on February 21st. Will give feedback on product quality and order accuracy once it arrives at my location in Panama.
Wrangler Review FAQ
How is Wrangler's rating calculated?
Wrangler is rated 1.8 out of 5 based on 22 customer reviews. The rating reflects all verified purchases reported on this page, with each review weighted equally regardless of when it was submitted.
What do shoppers like most about Wrangler?
Satisfied customers repeatedly highlight the durability and longevity of Wrangler jeans, with multiple reviewers reporting 5+ years of heavy work wear from a single pair. Positive reviews also mention solid construction quality and the classic western aesthetic of the product line.
What are the main complaints about Wrangler?
The most frequent issues involve operational problems rather than product quality: shipping delays (items taking weeks or failing to arrive), unexpected charges on orders advertised as free shipping, payment processing failures on both website and phone ordering, and slow refund processing after returns. Several customers also report difficulty reaching satisfactory customer service resolutions.
Do customers recommend shopping at Wrangler?
Reviews are polarized. Customers satisfied with product quality recommend Wrangler for durable jeans and western wear. However, due to widespread shipping, payment processing, and customer service issues reported in recent reviews, potential shoppers should weigh product reputation against documented fulfillment problems.
How can I write a review for Wrangler on RetailCoupons.com?
Customers who have purchased from Wrangler can submit reviews describing their experience with product quality, shipping speed, customer service, and overall satisfaction. Reviews help other shoppers make informed decisions and provide Wrangler with actionable feedback about their service.
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