Champion.com sells athletic apparel and footwear online, including shoes, socks, and sportswear. This page compiles verified shopper ratings and reviews to help you understand the shopping experience at Champion's direct-to-consumer store.
Champion Reviews
1.6
17 reviews
What Shoppers Say About Champion
Created with AI, based on recent reviews
Champion.com has a very low average rating of 1.6 out of 5 from 17 shoppers, with 76 percent giving one star. The dominant complaint across reviews is unresponsive customer service that ignores emails and calls, combined with serious order fulfillment and refund processing failures. Shoppers report orders stuck in customs due to incorrect documentation, refunds not processed weeks after following return procedures, and inability to reach anyone for help or resolution. A small number of reviewers (12 percent five-star ratings) report positive experiences, including at least one shopper whose order did eventually arrive despite initial delays during peak shopping periods.
Recurring issues include lack of accessible customer support channels, delayed or stuck shipments, and refunds that never materialize after returns are submitted. Multiple shoppers describe the experience as a scam and warn others to avoid the site entirely. The few positive reviews mention successful deliveries, but these are vastly outnumbered by accounts of financial loss, unresponsive support, and frustration with the return process.
Customer Reviews (17)
Sorted by: Most recentRobert K.May 15, 2022
As a serious pickleball player with years of court experience, I bought a pair of your sneakers and absolutely loved them. They were so great that I bought the same pair again. The problem is these shoes have an extended heel flange that caused me serious injury. I've never fallen during all my years of playing, but these shoes caused me to trip and I fell hard enough to break my wrist. Court players shouldn't be wearing these shoes. I'd really appreciate hearing back from you about this issue. I'm not the only pickleball enthusiast who's gotten hurt because of this shoe design. Looking forward to your response.
Gregory S.Apr 30, 2022
This company is a complete rip-off and I wish I could give them negative stars. Honestly, even one star is too generous. Their customer service is horrible and my order never arrived. This is a scam operation that takes your money and disappears. Don't give them a single dollar.
Marcus T.Apr 30, 2022
Avoid this company at all costs. They're a total rip-off and I'd give them zero stars if I could. My money disappeared and I never got what I ordered. Their customer service is absolutely awful. Don't waste your time or money on this place.
Kevin M.Mar 17, 2022
This generator performs wonderfully. It's simple to assemble and starts immediately on the first pull. The lightweight design makes it easy to carry from place to place.
David L.Mar 17, 2022
This generator is fantastic. Setup was straightforward and it fired up on the first try. It's really lightweight which makes it super convenient to move around.
Steven W.Aug 20, 2021
I grabbed a pair of their boxer shorts. Since I wear a medium in all my other underwear, I ordered a medium and it got to me quickly in the right size. Unfortunately they fit way too small. The elastic around the waistband is really scratchy and irritates your skin, and it doesn't stretch out at all.
Carlos F.May 21, 2020
I attempted to place an order five separate times using different credit cards and every single one got rejected. I received a confirmation email saying the order went through, then the next morning got rejection notices for all of them, claiming the payment failed. That's strange because I called my bank and confirmed the money was actually taken out of my account. The customer service here is completely unacceptable.
Champion Review FAQ
How is Champion.com's rating calculated?
The rating of 1.6 out of 5 is the average of all verified shopper reviews on RetailCoupons.com. The rating distribution shows that 76 percent of reviews are one star, while 12 percent are five stars, with smaller percentages of two and three star reviews.
What are the most common complaints about Champion.com?
The most frequently cited problems are unresponsive customer service via email and phone, orders that fail to ship or get stuck in transit with shipping documentation errors, and refunds that are not processed even after shoppers follow return procedures and wait weeks for reimbursement.
Are there any positive reviews for Champion.com?
Yes, about 12 percent of reviewers gave five-star ratings, with at least one reporting that a shoe and sock order eventually arrived successfully, even though the status remained unfulfilled for the first week due to holiday order volume.
Do shoppers recommend Champion.com?
The overwhelming majority of reviewers actively warn others to avoid shopping at Champion.com, citing the inability to reach customer service and the risk of losing money through unprocessed refunds or unshipped orders.
How can I write a review of Champion.com?
RetailCoupons.com welcomes honest reviews from verified shoppers. Share details about your order experience, delivery, returns process, and any interactions with customer service to help other potential customers make informed decisions.
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