Food52 is a cookware and kitchen tools retailer offering curated products for home cooks. This page aggregates RetailCoupons.com shopper ratings and reviews to help you understand customer experiences with Food52's products, shipping, and customer service.
Food52 Reviews
1.2
22 reviews
What Shoppers Say About Food52
Created with AI, based on recent reviews
Food52 has received overwhelmingly negative feedback from shoppers, with 1.2 out of 5 by 22 reviewers. The most consistent complaints center on poor customer service, misleading product information, and unresponsive support channels. Customers report difficulty reaching representatives, unclear shipping timelines (with delivery dates sometimes referring to shipping dates rather than actual delivery), inflexible return and warranty policies (including a 30-day warranty on items costing over $400), and billing errors that are not promptly resolved. Several shoppers noted problems recur with nearly every order.
A small minority of reviewers gave positive ratings, though specific praise is limited in the available feedback. The overwhelming pattern suggests customers are unlikely to recommend Food52, particularly for gift purchases or high-value items. Common issues include lack of transparency about delays, difficulty canceling orders once placed, and product descriptions that do not match what arrives (such as missing components or misrepresented origins).
Customer Reviews (22)
Sorted by: Most recentBrandon H.Sep 13, 2021
Applied for a position here and completed their developer challenge. They came back saying they were impressed and wanted to move forward with more interviews. When I asked about scheduling those interviews, they completely ignored me. The HR person never replied to any of my messages or attempts to reach out. It shows how poorly run and unorganized this company really is.
Food52 Review FAQ
How is Food52's rating calculated?
Food52 is rated 1.2 out of 5 based on 22 customer reviews submitted to RetailCoupons.com. The rating reflects the average of all individual reviews, which range from 1 to 5 stars.
What do shoppers praise about Food52?
While the majority of reviews are critical, a small percentage of customers have left positive ratings. However, specific details about what these customers appreciated are limited in the available review data.
What are the main complaints about Food52?
The most frequent complaints involve poor customer service responsiveness, confusing or misleading shipping information, inflexible warranty policies (such as 30-day coverage on expensive items), difficulty reaching support via phone or live chat, inaccurate product descriptions, and billing errors that are not quickly resolved.
Do customers recommend shopping at Food52?
Based on available reviews, customers do not broadly recommend Food52, particularly for gift purchases or large orders. Many reviewers stated they will not shop there again and suggested exploring other retailers.
How can I write a review of Food52 on RetailCoupons.com?
RetailCoupons.com welcomes reviews from verified shoppers. Your honest feedback about products, shipping, and customer service helps other consumers make informed decisions. Reviews should be factual and based on your direct experience with Food52.